Is Maui accepting Visitors?
Are you requiring properties on your site to meet CDC cleaning requirements
Suggested Cleaning & Guest Safety Guidance for MOC Members
Each owner on MOC makes their own business decisions. We do not dictate them but do require policies to be published so the traveler can easily find them and make their own decision. Our owners are caring and proactive individuals who actually live in the condo when they are on island. Most enjoy lots of repeat renters who appreciate the honesty and integrity of “their” owner and the very special accommodations they offer.
Though neither the owner nor the traveller are responsible for this pandemic, owners on our site have usually born the brunt of the financial hardship. They have lost income while allowing travelers to move their vacation forward so the traveler can still come to Maui. As we all learn more about COVID-19 and see it’s affects on every part of our lives, owners policies too have evolved.
With so many governors mandating travel quarantines and restrictions, most owners have changed prepayment dates to closer to arrival and added policies similar to airlines allowing credits should restrictions be imposed im the future. Please check with “your” owner for their specific info.
For more information on how Maui Owner Condos supports renters and owners in our Ohana and possible owner changes in cancellation and booking policies please view our COVID-19 Blog Post and Time on Maui during a Self-Quarantine
Beginning June 16 we can accept guests who are not required to Quarantine. Hawaii still approves ONLY HOTELS for stays by those being required to quarantine which is currently set to expire July 31, 2020
Since the inception of Covid-19 Hawaii has requested all visitors to stay away. Even though the State has announced it will open inter island travel without quarantine June 16, 2020 the 14-day mandatory quarantine for arriving visitors from outside Hawaii is still in effect. This slow opening is designed to allow the islands to tweak tracking, testing and other policies designed to protect both visitors and those living here. We hope you will respect the need to open slowly and postpone vacation travel. We hope you will show your understanding and respect and bring your Aloha if you must come now and follow the rules of quarantine if you do come.
Medical facilities on Maui are good but they are designed to service thousands, not 10s or 100s of thousands. These days the islands are seeing 0-300 or so visitors arriving daily, compared to the 30,000 per day that are normally seen. The islands can now accommodate 5000 test daily but have over 500 contract tracers. They need to see if this will help them identify and isolate coronavirus cases keeping the island as a whole virus free.
There are better days ahead. June 1, 2020 the governor moved Hawaii to ACT with CARE which means non essential travel is allowed and accommodations are allowed to open but quarantines are still in place into at least July. Maui still approves ONLY HOTELS for stays by those being required to quarantine. Quarantine is taken seriously and those breaking it are subject to arrest, hefty fines and “deportation” back home.
At this time, though, the Governor is giving us in the Vacation Rental industry an opportunity to test our new cleaning methods, standards & updated condo amenities, designed to insure the health and safety of our staff and guests, and the island by hosting those Kama’aina and others not subject to quarantine. Fines are heavy and enforced. Each county can add restrictions but there is light at the end of the tunnel. We expect more guidance from Maui County soon.
Use the Recovery Navigator – State of Hawaii and other links in our COVID-19 series posts to see where Hawaii is in its steps to reopen and how to travel here safely.
We require each member our Ohana to be a legal vacation rental. As such they must either have a license or operate in a resort property that does not require a license. They must have a Hawaii business license and display their Hawaii tax ID. We have a place at the top of the content area of every listing for this info. We track this info thru the county.
Currently Maui does not have standards in place for COVID-19 cleaning except to refer to the CDC. At Maui Owner Condos we have compiled these CDC suggestions as well as those presented by VRMA (Vacation Rental Managers Association) and suggestions by physician members working with various state health department to compile a comprehensive check list for owners to use when working with their cleaners and deciding policy.
You should know that the condos you can rent here already have much higher cleaning standards than most hotels and many condos not actively managed by their owners. Still we are fully outfitted homes and cleaning every surface, every pot and pan and every linen in the condo after each visit means doing a deep clean each time adds significant time to our cleans. With disinfecting and sanitizing you can expect to see a special Pandemic Cleaning fee or increase in rates. In addition, waiting 3-24 hours prior to allowing a cleaner into a unit after each stay as the CDC recommends means a significant increase in costs for our owners. It also means we can no longer accommodate back to back stays so don’t be surprised if an owner asks if you can move an arrival or departure by a day.
MOC will be contacting local hotels to see if we can arrange some discounted rates for members who need to move guests for a night. Personally I love the option of spending a first or last night in a hotel – it makes for a gentle arrival or departure without the need to shop or panic packing. It allows for breakfast in bed, and lazy time at the pool or beach. I have even planned vacations with time like this and suspect you will learn to love it if you don’t want to give up an extra day in the sun or your airline will not make a change.
We have recommended an isotonic sprayer with HOCL (Hypochlorous Acid is currently approved on LIST-N of EPA approved disinfectants against COVID-19). Made using Electro Chemical Activation, the electrolyzed, antimicrobial biocide solution is safe on surface that touch food without needing to be rinsed off. It is also used to treat spinach and other foods to prevent other types of viruses and can remain active on a surface for an hour or more to deactivate any airborne virus that might settle on a treated surface.
Want to learn more? Used in many school systems in California, here is our source.
Use code MOC19 to get a 10% discount
This guide for “MOC’s suggested Enhanced Covid-19 Cleaning” is based on updated resources from the CDC, WHO & the EPA and a review of cleaning checklists from leading vacation rental & hospitality sources. We will continually monitor CDC recommendations and update our policies and procedures as recommended. More info on our post
ENHANCED COVID-19 CLEANING/HOUSEKEEPING GUIDELINES: (To protect our “first responders” (cleaners) and insure our guests have a safe place to stay, the recommendations are based on the unlikely scenario that someone occupying the home could have been sick)
- Cleaners should
- do a temperature check prior to entering a condo to clean and should not report to work if they have any symptoms COVID-19
- Wash/sanitize hands prior to entering a condo and again when exiting. Best recommended hand washing uses soap & water
- Wear a mask & gloves when entering a unit, moving, pillows, removing linens, towels from bed, bath etc.
- Longer cleaning times are expected with appropriate increase in pay.
- FIRST STEP: Thorough cleaning including molding, ceiling fans and drapes, with CDC approved household cleaners & disinfectants that are appropriate for the surface
- Remove all magazines, tour guides, etc left by departing guest
- Wash hands or replace gloves after cleaning each room to prevent cross contamination if present
- On porous surfaces use a vacuum with HEPA filter to remove visible contamination if present and, if needed, clean with appropriate cleaners indicated for use on these surfaces prior to spraying with disinfectant
- Do not sweep floors with a broom; instead use a vacuum cleaner (with Hepa filter)
- Bedding & towels should not be shaken but bagged for cleaning off site or immediately laundered as appropriate in accordance with the manufacturer’s instructions. If possible, launder items using the warmest appropriate water setting for the items and dry items completely.
- After each guest stay, properly clean all appliances and kitchen areas, including refrigerator shelving, the oven stovetop, coffee-makers, toasters, etc.
- Clean/disinfect cleaning tools a guest might use.
- 2nd STEP: DISINFECT/SANITIZE: After cleaning, disinfect all surfaces with appropriate EPA-registered disinfectants . Use of an electrostatic sprayer using Hypochlorous Acid is recommended as it is safe for asthmatics and can be safely sprayed on surfaces where food is handled without requiring rinsing.
- Use extra sanitization on frequently touched areas (thermostats, key pads, door knobs, appliance handles/knobs, phones, sink and toilet handles, railings, keypads, hangers,etc) as recommended by the CDC guidelines on cleaning and disinfecting
- Service requests should be considered with regard for the safety of maintenance providers and guests. To limit exposure, defer nonessential maintenance while the rental unit is occupied and handle only emergency or urgent issues as allowed by applicable law where possible
- Ensure that any HVAC/air filters have been replaced per the manufacturer’s directions. Consider whether more regular replacement of the filters is necessary. Use high filtration efficiency filters. Do not touch the surface of used air filters and remove and dispose of them with minimal disturbance using disposable gloves
- Coronaviruses naturally die in hours to days in typical indoor and outdoor environments. Viruses are killed more quickly by warmer temperatures and sunlight.
- If an area has not been occupied for 7 days – REGULAR CLEANING is all that is needed
- If an area is outside: Maintain regular cleaning standards
Please note, during the course of the pandemic; for protection of our guests and to comply with CDC guidelines requiring us to wash all linens, pots, pans, plates, utensils, etc whether used or not after each stay , the unit may no longer be outfitted with the extra linens and kitchen supplies many have come to expect in our condos. Same with magazines, books & tour pamphlets. We apologize and hope for your understanding during this limited time. Lists of food & equipment delivery services, activities that can be done in smaller groups and one time use items are provided. For your convenience, some of us have added disposable gloves, a few masks, & portable hand sanitizer to your welcome basket.
GUIDELINES FOR GUESTS to prevent getting ill
Condo Cleaning tips for Guests
- Follow “social distancing” guidelines, including avoiding overcrowding of units
- Maintain good hydration
- Wear masks in stores or outdoors and when you may come within 6’ of someone else.
- Wash hands frequently, especially if you’ve ventured outdoors and avoid touching your face with unwashed hands.
- When using common areas such as pools, activity courts, beach gates use the provided sanitizer and follow posted rule
- Read the list of guidelines & precautions provided in your unit ( It is advisable that each condo owner supply a list of precautions for guests to follow when they sign in.
Visit the Maui County Covid-19 website for newest guidelines and openings